Enterprise
What is Kintsugi Voice?
Kintsugi Voice is an API-first platform that uses novel voicebiomarkers in speech to identify, prioritize, and care for mental health in real time. Our technology integrates with call centers, telehealth systems, and remote patient monitoring apps to help more people get the right care at the right time.
What is the difference between the Kintsugi app and Kintsugi Voice?
Kintsugi is our award-winning voice journaling application. Kintsugi Voice is the technology we use to power Kintsugi and all of our enterprise solutions.
Who is Kintsugi Voice for?
Kintsugi Voice is an API-first platform for payors, providers/health systems and digital health companies. We help augment practitioners and care-management teams enhance speed in prioritization to close mental health gaps.We are currently working with top payors and capitated health plans to help deliver accessible, mental healthcare by identifying at-risk members early, reducing costs, and improving member outcomes.
We have members who speak different languages. Will this be a problem with Kintsugi Voice?
Kintsugi Voice is language agnostic, meaning it can detect signs of mental health challenges without the semantic meaning of language.
I am interested in partnership opportunities with Kintsugi. How can I get in touch?
If you are interested in partnering with Kintsugi you may contact us here.
I'd like to see a demo of Kintsugi.
You may reach out to us to request a demo here.
Kintsugi App
What is Kintsugi?
The Kintsugi app is an advanced journaling and self-care platform powered by your voice. Simply talk (about anything) and see insights into your mental health on an given day. Improve your wellness with cognitive behavioral therapy exercises, track your emotional progress, and get community support. It’s mental health on your terms.
Who is Kintsugi for?
In short, everyone. Kintsugi is made for anyone who would like to reflect deeply and feel heard in a nonjudgmental way.
Why voice journaling?
By expressing our feelings out loud, we are able to confront the things we are struggling with the most or surprise ourselves with the things we are grateful for. Voice journaling with Kintsugi provides the ability to conveniently speak your mind freely and confidently whenever you have something to vent or rave about. Paper and pen, not needed.
What is the difference between the Kintsugi app and Kintsugi Voice?
Kintsugi is our award-winning voice journaling application. Kintsugi Voice is the technology we use to power Kintsugi and all of our enterprise solutions.
Can I connect my Kintsugi information with Apple Health?
We currently don't offer that feature, but it is something that may be available in the future.
What is Kintsugi's policy on privacy?
We value your privacy and can guarantee that your information and anyone else's information will never be sold. Our full privacy policy can be read here.
I would like to make a suggestion, where can I do that?
We would love to know your opinions on how to make Kintsugi better. You can find our survey on the Kintsugi app under Accounts. We can't wait to hear from you!
How do I contact customer support?
If you can’t find the answer to your question in our FAQ section, you can contact us at support@kintsugihello.com
Troubleshooting
How can I change to another language other than English?
Our application is localized to English, Spanish, and Chinese. We are planning to localize for Italian and French later this year.
I don’t want others to see the location of my community entries. How can I change this?
You can hide the location of your community entry by going to your Account on the Kintsugi App. Select the section that includes your name, age, and location. At the bottom of the screen you can enable and disable you location with the “Hide location from community” toggle.
I logged into the app, but I can’t find my missing journal entries!
Generally, when we see the issue of missing older entries it is 1 of 2 things: 1. Older entries may not immediately be viewable. In “Entries,” you can expand the calendar and swipe through to older months to see them. 2. It is possible you may have logged in with email and then another time logged in with Apple login. This may have produced 2 accounts if the Apple login is using a hidden email. If you’ve tried troubleshooting and still can’t find your journal entries, please contact us at support@kintsugihello.com
I want to receive reminders, so I don’t forget to journal for the day. Is there a way to enable that within the app?
To set daily reminders for yourself, click into your “Account” and then “Notifications". You should be able to set daily reminders as well as reminders for wellness check-ins.